Visitor Regulations

10 April 2025

La Galerie Dior

Inaugurated in 2022 at the heart of 30 avenue Montaigne, La Galerie Dior celebrates the visionary work of Christian Dior and his successors. Through a unique scenographic narrative and renewed twice a year, La Galerie Dior symbolizes, all by itself, the spirit of Parisian Haute Couture while also perpetuating the memory of this historic address.

Who needs to follow these regulations?

These regulations apply to all visitors to La Galerie Dior’s indoor and outdoor spaces.

1 – Opening Times

La Galerie Dior is open to the public daily from 11 am to 7 pm, except on Tuesdays. La Galerie Dior may occasionally be open before or after these hours for special cultural events or private events.

Last entry is 1.5 hours before closing time. You may be asked to begin leaving thirty minutes before closing time.

La Galerie Dior is closed on Tuesdays, as well as on 1 January, 1 May and 25 December.

La Galerie Dior’s Director may modify these opening times or impose certain restrictions in exceptional circumstances. In such cases, we will indicate the restrictions or modified opening times both at La Galerie Dior and on our website. These Visitor Regulations will apply in full in all other circumstances.

Tickets will not be refundable in the event of any exceptional restrictions or changes to opening times.

2 – Prices and Admission

You must pay to visit the exhibition spaces. Ticket prices are as follows:

• €16 for adults

• €12 for concessions

Concessions are available for:

• Visitors aged 10-26

• Teachers

• Students

Entrance is free for:

• Children under 10

• Visitors with disabilities, as well as their accompanying persons

• The unemployed

• Professional journalists with a CCiJP pass

• Museum professionals with an ICOM-ICOMOS card

You will be required to show proof of eligibility for any concessions or free tickets.

Our general terms and conditions of sale are available on our website: www.galeriedior.com.

Please keep to the date and time indicated on your ticket. To ensure your safety and comfort, we may ask you to wait a short while before entering La Galerie Dior if it is particularly busy, regardless of the time slot indicated on your ticket.

You must keep your ticket with you throughout your visit. We may ask you to produce a valid ticket at any time.

Tickets cannot be returned, exchanged or refunded.

3 – Accessibility

Wheelchairs are permitted in La Galerie Dior, provided they do not use flammable fuel. A wheelchair is available for your use if needed – please ask at the information desk.

Only pushchairs that are sufficiently compact and do not pose a risk to the pieces on display are allowed inside. Prams and backpack baby carriers are not allowed.

We will not be held liable for any injuries or damage sustained by third parties from wheelchairs or wheelchair users.

4 – Priority Access

Visitors who have purchased a ticket in advance for a specific time slot, as well as pregnant women and visitors with a disability or mobility issues, need not wait in line to enter La Galerie Dior. Pregnant women and visitors with mobility issues also have priority access to the building’s lifts.

5 – Security

You must not bring into the building any item that, due to its nature or purpose, could pose a risk to the safety of visitors, staff, property, the building and/or the pieces on display.

Such items include in particular:

• Weapons and ammunition (including bows, slingshots, baseball bats, boomerangs, airsoft guns and any replica weapons);

• Sharp, pointed or heavy blunt objects;

• Explosive, flammable or volatile substances;

• Illegal products or substances;

• Heavy, cumbersome or smelly items that may inconvenience other visitors and/or impair the pieces on display in any way;

• Works of art or antiques;

• Animals (people with disabilities may be accompanied by a guide or companion animal provided it is wearing an appropriate harness);

• Large bags and luggage items;

• Mechanical or Electric scooters ;

• All food and drink.

Our staff members and security officers will assess the level of risk posed by any items not on this list.

If you are found to be carrying any prohibited items during the security search on arrival, we may deny you entrance to La Galerie Dior and/or call the police.

A cloakroom is available to you free of charge, subject to capacity, during La Galerie Dior’s opening hours.

Under the French Vigipirate national security plan, you must not bring large bags, backpacks or suitcases into La Galerie Dior.

6 – Mandatory Use of Cloakrooms

The following items are not permitted inside La Galerie Dior and must be left in the cloakroom:

• Umbrellas, unless they fold up to fit into a bag;

• Any bags larger than 42 x 29.7cm, as well as any backpacks;

• Motorcycle helmets;

• Any stands or other devices for taking pictures: selfie sticks, tripods, etc.;

• Pushchairs, when La Galerie Dior is particularly busy;

We may require you to carry bags in your hand rather than on your shoulder if we feel they could pose a risk to the pieces on display.

7 – Valuables

We do not recommend leaving the following in the cloakroom:

• Cash, important documents or your ID;

• Chequebooks or credit cards;

• Valuables such as jewellery, cameras, computer/audiovisual devices and mobile phones;

• Any dangerous items or substances;

• Any fragile items.

We accept no liability for any loss of or damage to items left in the cloakroom.

8 – Lost Property

You must collect all items left in the cloakroom before La Galerie Dior closes for the day. Any items not collected before closing time will be treated as lost property and kept for 48 hours.

Any perishables will be thrown away each evening after closing.

We reserve the right to destroy any sealed packages and/or packages left unattended in La Galerie Dior (other than in the cloakroom) if presenting a safety risk.

9 – Internet Access

We have a public Wi-Fi network for your use when visiting La Galerie Dior. If you wish to connect to our Wi-Fi, you must first accept the associated Terms of Use.

We ask that you refrain from any behaviour that could disrupt visits to La Galerie Dior. You must not do anything that could put the safety of visitors, staff, property or the pieces on display at risk.

We reserve the right to refuse entry to anyone whose attitude, attire or language is offensive or disruptive.

10 – Rules During Your Visit

You must not do anything that could endanger visitors, staff, property or the pieces on display or cause any disturbance. In particular, you must not:

• Touch any of the pieces on display;

• Lean on any of the pieces on display or on any décor, stands or other display features;

• Cross any cordons or other barriers in place to prevent public entry, or use the emergency exits other than in an emergency;

• Use any writing instruments or art media other than pencils (unless with our permission);

• Point or gesture towards objects using anything that could damage them: pencils, walking sticks, etc.;

• Put up any posters or leave any graffiti or other marks, stains, etc. in La Galerie Dior;

• Eat or drink in the exhibition spaces;

• Drop any litter;

• Obstruct circulation within La Galerie Dior or block any passageways or exits. In particular, you must not sit on the stairs;

• Lie down on benches or on the floor;

• Smoke anywhere within La Galerie Dior (this extends to the use of e-cigarettes);

• Be in beachwear, or bare-chested or barefoot;

• Wear clothing intended to conceal your face;

• Be disruptively noisy (this includes, in particular, listening to noisy devices and using your mobile phone for calls or anything other than accessing our digital guides);

• Use any fire alarm call points or fire safety equipment without good cause;

• Leave personal items unattended, even for a short time;

• Leave children unsupervised;

• Carry anyone on your shoulders;

• Enter La Galerie Dior under the influence of alcohol;

• Carry out any surveys, trading, advertising or propaganda, or distribute any flyers;

• Insult or act violently or aggressively towards staff or other visitors.

11 – Instructions from Staff

For everyone’s comfort and wellbeing, you must follow any health and safety recommendations or directives given by any Galerie Dior staff members or security officers.

12 – Reporting Incidents – Assistance

We ask you to help us keep everyone safe by informing a Galerie Dior staff member or security officer if you witness an accident or notice anything unusual.

Galerie Dior staff must be made aware of all accidents, as well as anything unusual or anyone who feels unwell; where necessary, they will dispense first aid while waiting for the first responders.

If you are a medical professional and come to the aid of another person during your visit, you must stay with them until they are safely removed from the premises. In such circumstances, please leave your contact details with La Galerie Dior staff member who attended the incident as well as with the first responders.

If you suffer an injury or any property damage during your visit, you may claim compensation from La Galerie Dior (claims are to be made in writing and must include all necessary evidence).

13 – Lost Children/Minors

Parents are responsible for their minor children at all times during their visit. If a child becomes separated from their party, a Galerie Dior staff member will accompany them to the information desk. If the child has not been reunited with their party by closing time, they will be taken to the nearest police station.

14 – Theft

In the event of any theft or attempted theft in La Galerie Dior, we reserve the right to implement special measures, including closing areas off and having security officers search visitors as they leave.

15 – Closed Circuit Television

Our security department operates a closed circuit television system in La Galerie Dior to protect visitors, staff, property and the pieces on display. The system records data for the purposes of legitimate interests (as per Article 6(1)(f) of the General Data Protection Regulation (EU) 2016/679 – the “GDPR”). We have installed appropriate signage within or at the entrance to La Galerie Dior indicating that we use such a system. Footage is recorded and kept for 30 days. In accordance with the GDPR, you can exercise your right to view the footage or request any further information regarding the protection of your personal data by emailing the Dior Data Protection Officer (at privacy@christiandior.com) or calling the Dior Security Department (on +33 1 40 73 54 44).

16 – Group Visits

To help us manage visitor numbers and ensure you enjoy the best possible experience, we do not accept group visits to La Galerie Dior other than in special circumstances. We reserve the right to take appropriate action if you disregard this rule.

17 – Photographing the Pieces on Display

You may take photographs of the pieces on display but, for conservation reasons, you must not use the flash or any lighting system or tripod.

18 – Special Permission

You must not photograph or film any technical facilities or equipment or any staff members.

If you wish to record, film or photograph any staff members or other visitors or any works protected by copyright, you must first get permission from La Galerie Dior’s Director, as well as (through the latter) permission from the holders of copyright to the works in question and/or the staff members or visitors concerned.

We accept no liability towards any third parties in the event of any breach of these rules or claims from third parties in this respect.

19 – Special Regulations

Without prejudice to the above rules, any professional photography or film-making, as well as any recording of radio or television broadcasts, requires approval from La Galerie Dior’s Director and is subject to special regulations.

20 – Complaints

You may register any complaints or suggestions either directly at the information desk or by writing to La Galerie Dior’s management at the following address:

La Galerie Dior, 11 rue François-Ier, Paris 8e, France

21 – Publication of These Regulations

These Visitor Regulations are available for consultation on La Galerie Dior website. You can also ask to see them at the information desk.

22 – Non-Compliance

If you fail to comply with these Visitor Regulations, we reserve the right to ban you from La Galerie Dior and to pursue prosecution where appropriate. Bans may be either temporary or permanent. Our decision will be effective immediately and you will not be entitled to any refund.

Please be aware that the police have our permission to enter La Galerie Dior whenever necessary.